Financial security

We are fully licensed so you can book your holiday with us in confidence. You may find the following information about our licensing useful.

For holidays arranged by us (which do not include flights), your booking will be protected by our membership of ABTOT (no. 5439). The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for The Whale Watch Company Ltd 5439, and in the event of their insolvency, protection is provided for the following:

1. non-flight packages and
2. flight-inclusive packages that commence outside of the EEA, which are sold to customers outside of the EEA.

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad. Please note that bookings made outside the EEA are only protected by ABTOT when purchased directly with The Whale Watch Company Ltd.

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT-protected travel company.

You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here.

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©2020 Mark Carwardine

A Poland & Steery Co-production